Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, purchase credits, or use our chatbot services. This includes:

• Account information, including email and name
• Payment information for credit purchases
• Usage data from chatbot interactions
• Technical data, including IP address, browser type, and device information

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our chatbot services
• Process credit purchases and track usage
• Improve our AI models and service quality
• Communicate with you about your account and services
• Ensure security and prevent fraud

3. Credit System

Our service operates on a credit-based system where:

• Credits are purchased upfront and used for AI interactions
• Credits do not expire and remain in your account indefinitely
• All purchases are final and non-refundable
• Usage is tracked and deducted from your credit balance in real time

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to data portability

7. Contact Us

If you have questions about this Privacy Policy, contact [email protected].