Before you start
Most chatbot guides assume you have hours to spare or a developer on call. This one does not. The method below works on any website platform — WordPress, Shopify, Wix, Squarespace, Webflow, or a custom HTML site. All you need is the ability to add a script tag to your site's HTML.
Step 1: Create a free account
Go to app.chatbotsense.com and sign up. No credit card is required. The free plan gives you 50 AI-powered interactions to test the chatbot on your real site.
Step 2: Enter your website URL
After signing in, enter your website URL. ChatBot Sense will automatically scan your site — reading your pages, FAQs, product descriptions, and pricing — and build a knowledge base in seconds. You do not have to manually train it or write any conversation flows to get started.
This auto-scan is the biggest time saver. Most chatbot tools require you to manually enter every question and answer. ChatBot Sense does it automatically from your existing content.
Step 3: Customise your chatbot
From the dashboard you can:
- Set a chatbot name and avatar
- Choose your brand colours so it matches your site
- Write a greeting message for when visitors open the chat
- Enable lead capture to collect visitor emails
- Turn on live chat handoff if you want humans to take over complex queries
Step 4: Copy your embed script
In the dashboard, go to Settings > Embed. You will see a small script tag that looks like this:
<script src="https://app.chatbotsense.com/chatbot-widget/index.js"
data-user-id="YOUR_ID" async type="module"></script>Copy this entire snippet.
Step 5: Paste it on your website
Paste the script before the closing </body> tag on your website. Here is how to do it on the most common platforms:
WordPress
Go to Appearance > Theme Editor > footer.php and paste the script just before </body>. Alternatively, use a plugin like Insert Headers and Footers to avoid editing theme files directly.
Shopify
Go to Online Store > Themes > Edit Code > Layout > theme.liquid and paste the script before the closing </body> tag.
Wix / Squarespace / Webflow
Each of these platforms has a custom code section in their settings. Look for Settings > Custom Code > Body (end) and paste the script there.
Custom HTML site
Open your HTML file and paste the script directly before </body>.
Step 6: Test it
Open your website in a fresh browser tab. You should see the chatbot bubble in the bottom-right corner. Click it and ask a question your customers would typically ask. If the answer looks good, you are done.
If the chatbot gives a wrong answer, go back to your dashboard and add or correct entries in the knowledge base. The more specific your corrections, the more accurate the chatbot becomes.
How long does it actually take?
In testing, the average time from signup to a live chatbot on a real website is 4 to 8 minutes. The longest step is usually finding the right place to paste the script on your platform.